Responsibility Matrix - LLMaaS

Here is the RACI for the shared responsibility between the client and Cloud Temple for the use of the LLM as a Service (LLMaaS) platform.

Definition of the different roles

We remind you here of the different RACI roles:

Role	Description
(R) Responsible	__R__esponsible for the process
(A) Approves	__A__pproves the process execution
(C) Consulted	__C__onsulted during the process
(I) Informed	__I__nformed of the process results

Define your requirements

Activity	Client Role	Cloud Temple Role
Validate that the LLMaaS service meets the application requirements	RA	CI
Subscribe to the service and select a billing tier	RA	I

Implement the Service

Activity	Client Role	Cloud Temple Role
Ensure operational readiness of the LLMaaS platform (API, GPU)	I	RA
Ensure security readiness of the LLMaaS platform	I	RA
Manage API access keys (creation, rotation, revocation)	RA
Develop and maintain the client application code	RA

Recurring Operations

Activity	Client Role	Cloud Temple Role
Ensure LLMaaS API availability	I	RA
Monitor platform and model operation	I	RA
Manage LLMaaS platform incidents	I	RA
Manage LLMaaS platform problems	I	RA
Manage GPU infrastructure capacity	I	RA
Manage model updates (additions, deprecations)	C, I	RA
Track consumption and billing	RA	I

Security Management

Activity	Client Role	Cloud Temple Role
Secure physical infrastructure and LLMaaS platform	I	RA
Manage access and permissions for application end users	RA
Secure data and prompts sent to the API	RA	C
Ensure confidentiality of data processed by models	R	A
Manage compliance of the final application (GDPR, etc.)	RA	I

Business Continuity

Activity	Client Role	Cloud Temple Role
Ensure business continuity of the LLMaaS platform	I	RA
Ensure backup of client application data	RA
Maintain the business continuity plan for the client application	RA

Reversibility

Activity	Client Role	Cloud Temple Role
Implement the reversibility project (planning, tools, targets)	RA	C
Export the client application's data and code	RA
Delete API keys and service access	RA